Discover a Career with Dalton Plumbing Heating Cooling Electric & Fireplaces
CSR (Part-Time)
Cedar Falls, IA
We’re looking for a part-time Customer Service Representative (CSR) to join our team. This position involves making outbound calls only. You'll follow up with existing contacts, collect information, or schedule appointments based on our needs.
What You’ll Do:
Make outbound calls to clients or leads
Follow a script or call guide
Update call notes in our system
Provide excellent customer service on every call
What We’re Looking For:
Friendly, clear communicator
Comfortable making calls for most of your shift
Reliable and organized
Basic computer skills
Previous customer service or call experience is a plus